T99 FAQ – Common Questions, Clear Answers

Some profile details on t99 can be updated by yourself, while others require assistance from the support team.

Do it yourself: After logging in, go to Account Settings → Profile to update your email address, password, and notification preferences.

Change mobile number: This cannot be done directly, as your mobile number is tied to your t99 login ID and payment method. To change it, email support@t99.express with your old number, new number, and a photo of your national ID. The support team typically verifies and updates the number within 24–48 hours.

Name Change: If you need to change the name entered during registration, you'll also need to contact support and provide identity verification documents.

Yes, T99 operates under a license issued by an international gaming authority. This license ensures that T99's games are fair, payments are processed reliably, and player information is kept secure.

Some of the reasons T99 can be trusted:

• Regular third-party security audits are conducted
• All games' RNG (Random Number Generator) independently tested and verified
• Player funds are held in separate accounts — never mixed with company operating expenses
• Responsible Gaming policies are upheld, and voluntary self-exclusion is available
• Independent dispute resolution is available if issues arise

T99's About Us Visit this page for full details on the license and company information.

Registering on T99 is quick and straightforward — it takes no more than 2 minutes. You only need to provide three pieces of information:

• Mobile number: This will be your login ID and will also be used for payments, so make sure you provide your active number.
• Date of Birth: Required for age verification. A minimum age of 18 is mandatory.
• Password: At least 8 characters — mixing in numbers is recommended.

Email address and referral code are optional — registration will go through without them. NID or passport is only needed for KYC verification on larger withdrawals, not at sign-up. For full registration details, Registration page Go.

T99 uses multiple layers of protection to keep your data and funds secure:

Data Security: All data is protected with 256-bit SSL encryption. Passwords are never stored in plain text — bcrypt hashing is used instead. t99 does not sell your information to third-party advertisers. For more details, Privacy Policy Read more.

Fund Security: Player funds are held separately from the company's operating funds. This means your balance remains withdrawable regardless of what happens on t99's end.

Account Security: You'll receive an SMS notification whenever a new device logs into your account. Five consecutive incorrect password attempts will temporarily lock the account. If any suspicious activity is detected, T99 will reach out to you directly.

T99 is built with Bangladeshi players in mind, so the primary interface language is Bengali. That said, t99 also supports a full English interface for those who prefer it.

To change the language: You'll find the language selector in the top-right corner of the website or within your account settings. Simply choose Bengali or English — the change takes effect instantly and your preference will be remembered on your next login.

You can change the language just as easily in the T99 app via Settings. That said, using it in Bengali gives you the most complete experience — Bengali support and notifications are the most detailed. To learn more about the T99 app, App page View.

T99 keeps a complete history of all betting and financial activity on your account, accessible at any time.

To view your betting history: After logging in, go to the account menu → "Betting History" or "My Bets" section. From there, filter by date to find bets placed on a specific day. Each bet's odds, stake, result, and win/loss details are displayed individually.

To view your transaction history: Go to Account Menu → "Transactions" section to see a full list of your deposits and withdrawals. Each entry shows the amount, method (bKash/Nagad/Rocket), and status.

T99 typically displays up to 12 months of history directly in your account. If you need records older than that, send a request to support@t99.express. For responsible gaming, it's a good habit to review your history at least once a month.